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Bug
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Resolution: Fixed
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High
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3
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Severity 3 - Minor
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1
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Issue Summary
Inline comments on a Confluence page are getting resolved with the reason that the text was deleted, but the text was NOT deleted and is still present on the published page.
Resolved because highlighted text was deleted by <User-xyz>
Steps to Reproduce
The issue is intermittent
- have a published page, add an inline comment
- open the page in the editor, go and make a change to a section of the page
- Publish the page
- The inline comment is resolved because the text was removed.
Expected Results
The only change to the page is the edited text or the formatting is changed and comments don't resolve with that.
Actual Results
Inline comments made on the published page in the same session are resolved due to the text they are attached to being removed.
Also, the restore option is not working. "Add comment" is greyed out, so users can't attach the comment to other area.
Workaround
Currently, there is no workaround available rather than manually adding the comments again.
- is related to
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CONFCLOUD-74118 Inline comments are getting resolved saying text was deleted when it wasn't and can't reopen them
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- Closed
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