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  1. Confluence Cloud
  2. CONFCLOUD-78628

Requirement Yogi - Requirements Management for Confluence macro does not export/display on PDF Export

      Issue Summary

      Requirement Yogi - Requirements Management for Confluence macro does not display on PDF Export

      Steps to Reproduce

      1. Install Requirement Yogi - Requirements Management for Confluence
      2. Create a page, insert the macro  (Requirement Yogi report)
      3. Export page with PDF Export

      Expected Results

      Macro should display and export to the pdf file.  

      Actual Results

      PDF file is blank with no Requirement Yogi - Requirements Management for Confluence macro displayed

      Workaround

      None

            [CONFCLOUD-78628] Requirement Yogi - Requirements Management for Confluence macro does not export/display on PDF Export

            Drew Cox added a comment -

            Reviewed with our Customer Liaison Diana Amador.  Key now is to get this bug (and related CONFCLOUD-78627) reassigned a higher priority and severity, otherwise it will never be addressed.  Plan is to meet with relevant product managers and explain how this impacts our use of Confluence.

            Drew Cox added a comment - Reviewed with our Customer Liaison Diana Amador.  Key now is to get this bug (and related CONFCLOUD-78627 ) reassigned a higher priority and severity, otherwise it will never be addressed.  Plan is to meet with relevant product managers and explain how this impacts our use of Confluence.

            We at Prism Defence are a customer of Requirements Yogi, and this issue is a critical priority for our team. It directly impacts our ability to export key deliverables, such as Stakeholder Requirements Specifications, which are essential for our project deadlines and client commitments. Resolving this issue is crucial for maintaining our workflow and ensuring timely delivery of these important documents.

            Brooke Lodge added a comment - We at Prism Defence are a customer of Requirements Yogi, and this issue is a critical priority for our team. It directly impacts our ability to export key deliverables, such as Stakeholder Requirements Specifications, which are essential for our project deadlines and client commitments. Resolving this issue is crucial for maintaining our workflow and ensuring timely delivery of these important documents.

            Drew Cox added a comment -

            8ce589c54c0a , thanks for the update here and on CONFCLOUD-78627.  

            First, I want to make sure it's clear this issue also affects the Space-level HTML export function (which is actually the most important to us).  Can we see that reflected in the description of this or the other issues (or spawn a separate issue). I don't want this fact to only be in the comments.

            Also, is you comment above a confirmation that this is indeed an Atlassian problem to fix, there is nothing the add-on vendor (Requirements Yogi in this case) can do to fix or workaround the issue to enable the export?  This is an important characterization.

            Thanks
            Drew

            Drew Cox added a comment - 8ce589c54c0a , thanks for the update here and on CONFCLOUD-78627 .   First, I want to make sure it's clear this issue also affects the Space-level HTML export function (which is actually the most important to us).  Can we see that reflected in the description of this or the other issues (or spawn a separate issue). I don't want this fact to only be in the comments. Also, is you comment above a confirmation that this is indeed an Atlassian problem to fix, there is nothing the add-on vendor (Requirements Yogi in this case) can do to fix or workaround the issue to enable the export?  This is an important characterization. Thanks Drew

            This issue is in our backlog. We cannot provide an ETA.

            Joseph Larson added a comment - This issue is in our backlog. We cannot provide an ETA.

            Hey team,
            We are getting back to you on this issue that is still not solved for our customers.
            One of our customers (as you can see in the other comments) is deeply impacted by this issue as they absolutely need this feature to work for their reporting needs.
            The above issue has not evolved and the customer, or us, have not received updates.
            Could you let us know if you had any more news for this ticket ?
            Thank you.
            Best regards
            Mileva Briand
            Head of Customer Support @ Requirement Yogi Silver Marketplace Partner

            Mileva Briand added a comment - Hey team, We are getting back to you on this issue that is still not solved for our customers. One of our customers (as you can see in the other comments) is deeply impacted by this issue as they absolutely need this feature to work for their reporting needs. The above issue has not evolved and the customer, or us, have not received updates. Could you let us know if you had any more news for this ticket ? Thank you. Best regards Mileva Briand Head of Customer Support @ Requirement Yogi Silver Marketplace Partner

            Drew Cox added a comment -

            3fc9a08d5c87 can I get some sort of response to this issue, at least an acknowledgement that it is indeed something for Atalassian to fix, rather than the Requirements Yogi macro vendor, please.  This is becoming increasingly critical to HERE.

            Drew Cox added a comment - 3fc9a08d5c87 can I get some sort of response to this issue, at least an acknowledgement that it is indeed something for Atalassian to fix, rather than the Requirements Yogi macro vendor, please.  This is becoming increasingly critical to HERE.

            Drew Cox added a comment - - edited

            3fc9a08d5c87, I've seen no activity (though I don't have access to the page mentioned above) on this issue.  

            Being able to export Confluence pages with the RY Report macro output visible is critical to our use of Confluence for this project.  This is how we expose our documentation to our customers.  The HTML export is the highest priority.

            It also seems like a fairly unfundamental requirement for content generating macros in general, otherwise why offer these exports at all?

            Thanks

            Drew

            Drew Cox added a comment - - edited 3fc9a08d5c87 , I've seen no activity (though I don't have access to the page mentioned above) on this issue.   Being able to export Confluence pages with the RY Report macro output visible is critical to our use of Confluence for this project.  This is how we expose our documentation to our customers.  The HTML export is the highest priority. It also seems like a fairly unfundamental requirement for content generating macros in general, otherwise why offer these exports at all? Thanks Drew

            Drew Cox added a comment -

            Note (this is the original customer logging the RY issue), this affects specifically the Requirements Yogi "Report" macro that generates a table output.  And it affects Word, PDF and HTLM exports.  

            There RY macros output does appear in the Confluence Exports.

            Drew Cox added a comment - Note (this is the original customer logging the RY issue), this affects specifically the Requirements Yogi "Report" macro that generates a table output.  And it affects Word, PDF and HTLM exports.   There RY macros output does appear in the Confluence Exports.

              3fc9a08d5c87 Martin Maza
              7af4c19cf335 Damian Kleszcz
              Affected customers:
              11 This affects my team
              Watchers:
              8 Start watching this issue

                Created:
                Updated: