Details
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Bug
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Resolution: Unresolved
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Low
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None
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1
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Severity 3 - Minor
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Description
Issue Summary
This is reproducible on Data Center: n/a
When previewing a Microsoft attachment with Docx file that is written in Georgian characters.
The content does not load the Georgian characters.
Steps to Reproduce
- Add an attachment macro
- Upload the docx file which contains Georgian characters
- Proceed to click on view on the attachment
Expected Results
The content gets loaded
Actual Results
The Georgian character does not get load
Workaround
- Currently download the attachment to view the Georgian contents.
- Before uploading the docx file, save the file with option "embedding custom fonts" described in 3rd party vendor knowledge article https://support.microsoft.com/en-us/office/benefits-of-embedding-custom-fonts-cb3982aa-ea76-4323-b008-86670f222dbc#OfficeVersion=macOS
Attachments
Issue Links
- relates to
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CONFCLOUD-77275 Microsoft Word attachment cannot preview Korean Character in confluence page
- Gathering Impact