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Bug
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Resolution: Fixed
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High
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2
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Severity 2 - Major
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1
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Summary
PDF space export are getting stuck at 50% and never completes.
Environment
- Confluence Cloud 1000.1475.1
Steps to Reproduce
- Perform a space PDF export on a large space where the operation takes longer than 5 minutes to complete
Expected Results
The space is exported properly and a download link is provided at the end to retrieve it.
Actual Results
The export operation gets stuck at 50% and displays the following on the user interface:
There was an error in the export. Please check your log files
The attempt to export on Friday 15-03-2024 failed with the below error:
stack: java.lang.IllegalArgumentException: Invalid URL: String url com.atlassian.confluence.extra.flyingpdf.ValidateUriWithOutboundProxy.validateUriWithOutBoundProxyCheck(ValidateUriWithOutboundProxy.java:36) .... Caused by: java.net.URISyntaxException: Illegal character in path at index 6: String url java.base/java.net.URI$Parser.fail(URI.java:2976) java.base/java.net.URI$Parser.checkChars(URI.java:3147) java.base/java.net.URI$Parser.parseHierarchical(URI.java:3229) java.base/java.net.URI$Parser.parse(URI.java:3188) java.base/java.net.URI.<init>(URI.java:623) com.atlassian.confluence.extra.flyingpdf.ValidateUriWithOutboundProxy.validateUriWithOutBoundProxyCheck(ValidateUriWithOutboundProxy.java:25) ... 46 more
Error from Database logs:
FINISH_FAILED Begin conversion of intermediate HTML to PDF 50 There was an error in the export. Please check your log files.
I confirm that there are no customisations applied either at the space or global level
The total number of pages in the space are 2038
Workaround
Use the Custom Export option to separate the export in smaller chunks and re-assemble them once all are exported.
- is cloned from
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- Closed
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