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Type:
Bug
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Resolution: Fixed
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Priority:
Highest
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Component/s: Macros - Core Platform, Page - Editor - Legacy (TinyMCE)
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37
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Minor
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40
Issue Summary
When loading a page created with the legacy editor that has several span tags - they load a Error: Rendering this content exceeded the timeout of 30 seconds. message instead of the page's content.
It looks similar to the bug below, but there is a slight difference that the nested span tags are interleaved with multiple pieces of content and other tags.
CONFCLOUD-76770: "Rendering this content exceeded the timeout of X seconds" for pages created with the legacy editor and has a lot of nested span tags
Steps to Reproduce
- Create a Confluence page with the legacy editor
- Add a lot of formatting so that there will be several hundres nested span tags
- Publish the Page
Expected Results
The page can be loaded.
Actual Results
The page keeps loading for a while, then displays the Error:
Workaround
- Edit the page by going into edit mode through the URL: https://<YOURSITE>.atlassian.net/wiki/spaces/<SPACEKEY>/pages/edit/<PageID>
- For each elements that has multiple span tags, refresh their formatting and set them again.
Another possiblity is to convert the editor to the new one.
- is related to
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- Closed
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- mentioned in
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Page Loading...
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