Details
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Bug
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Resolution: Fixed
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High
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65
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Severity 3 - Minor
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85
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Description
If you are experiencing difficulties with nested span tags, please use CONFCLOUD-77332 for more up-to-date information.
Summary
When loading a page created with the legacy editor that has several span tags - they load a Error: Rendering this content exceeded the timeout of 30 seconds. message instead of the page's content.
Steps to Reproduce
- Create a Confluence page with the legacy editor
- Add a lot of formatting so that there will be several hundres nested span tags
- Publish the Page
Expected Results
The page would load. It would take some time, due to the time of loading all the contents, but it would load as expected.
Actual Results
The page keeps loading for a while, then displays the Error: Rendering this content exceeded the timeout of 30 seconds. message.
Workaround
- Edit the page by going into edit mode through the URL: https://<YOURSITE>.atlassian.net/wiki/spaces/<SPACEKEY>/pages/edit/<PageID>
- For each elements that has multiple span tags, refresh their formatting and set them again.
Another possiblity is to convert the editor to the new one.
Note
Sample html format. When checking the affected pages, they have dozens of these kind of p tags included
<p>Test<span style="color: rgb(0,0,0);"><span style="color: rgb(165,173,186);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(165,173,186);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(193,199,208);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><strong><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(165,173,186);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(0,0,0);"><span style="color: rgb(255,0,0);"><ac:structured-macro ac:name="status" ac:schema-version="1" ac:macro-id="be555d03-5c65-4228-843c-df43f4813ffa"><ac:parameter ac:name="colour">Grey</ac:parameter><ac:parameter ac:name="title">Test</ac:parameter><ac:parameter ac:name="" /></ac:structured-macro></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></strong></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></span></p>
Attachments
Issue Links
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- relates to
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