[CONFCLOUD-77005] Pages created through Jira automation using templates has broken images

Type: Bug
Resolution: Unresolved
Priority: Low
Component/s: Space - Page Templates
Labels:
None

Support reference count:
6
Symptom Severity:
Severity 3 - Minor
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Issue Summary

The issue seems to be fairly similar to CONFCLOUD-74183, however, if the page is created through Jira automation, the issue also persists on the created page and not just on the "view mode" of the template.

Steps to Reproduce

Create a new global or space template in Confluence
In the template, make sure that there is an image attached to the template
In a separate Jira instance, create a new Jira automation rule
Setup the rule so that it creates a new Confluence page based on the template from step #1
Trigger the automation rule

Expected Results

The page gets created using the template

Actual Results

The page gets created using the template, but the images are broken

Workaround

Currently, there is no known workaround for this behavior. A workaround will be added here when available

relates to

CONFCLOUD-74183 Viewing images from a template does not work

Gathering Impact

CONFCLOUD-74607 Confluence pages created from Jira or JSM using a template do not display the attachments

Gathering Impact

CONFCLOUD-79242 Create Page Action with Templates should copy attachments & labels present on the Template

Short Term Backlog

Form Name

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Assignee:: Unassigned

Reporter:: Julian

Affected customers:: 4 This affects my team

Watchers:: 10 Start watching this issue

Created:: 16/Nov/2023 1:57 PM

Updated:: 05/Dec/2024 4:00 AM

Details

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