Knowledge based with "Page Properties Report" macro intermittently show "Error while fetching page properties report data" error when login as portal only customer account.

Issue Summary

When portal only customer account view knowledge base page that content "Page Properties Report" macro , after loading the page a few times , the error below pop up :-

This is reproducible on Data Center: (yes) / (no)

Steps to Reproduce

1. Create confluence space and page with "page properties report".
2. Go to JSM project and connect confluence space as a knowledge base.
3. Go to JSM Project > knowledge base > click the page and copy the "Shareable URL
   " link
4. Then go to Project settings > Portal settings > paste the link to introduction text
5. Login to customer portal as customer
6. Click the link , the macro should load as expected.
7. Refresh the page a few times

Expected Results

The macro loaded successfully.

Actual Results

The error below pop up :-

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available