Details
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Suggestion
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Resolution: Unresolved
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2
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4
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Description
Issue Summary
This is reproducible on Data Center: (yes) / (no)
The customer is facing an issue with custom emojis, they aren't displayed in the Word or PDF Export. Instead, it shows ":flow1:", ":flow2:" etc.
Customers have an Issue when Exporting some Pages to a PDF or Word, that it doesn't print the Icons / Symbols from the PDF
It looks like in PDF Word (it shows the Icon as flow1: or :flow2: and you see how it actually looks like in Confluence with the Symbols.
Steps to Reproduce
- Create a page and include a custom icon
- Publish the page
- Export the page to PDF/Word
Expected Results
It should display properly in the PDF export
Actual Results
It looks like in PDF Word (it shows the Icon as flow1: or :flow2: and you see how it actually looks like in Confluence with the Symbols.
Workaround
Currently, there is no known workaround for this behaviour. A workaround will be added here when available
Attachments
Issue Links
- is blocked by
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CONFCLOUD-70166 Standard emojis are not rendering correctly when exporting a page to PDF/Word
- Closed
- mentioned in
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