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  1. Confluence Cloud
  2. CONFCLOUD-76232

Exporting page with Chart macro Word does not render the generated chart

      Issue Summary

      Exporting a page that has a Chart macro built out of a table data to Word, will create a Word file that contains only the table and not the chart.

      This is reproducible on Data Center: N/A

      Steps to Reproduce

      1. Create or edit a page.
      2. Add a table using the table macro.
      3. Insert at least 2 columns and 2 rows of data.
      4. Create a chart(Pie, Bar, Line) out of the table using the Insert chart button.
      5. Publish the page.
      6. Export the page to Word.

      Expected Results

      The exported Word contains both the table and the chart (WYSIWYG).

      Actual Results

      Chart macro on the page exported did not get rendered successfully with the following error message shown in the macro placeholder.

      The picture can't be displayed
      

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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            IMPORTANT: JAC is a Public system and anyone on the internet will be able to view the data in the created JAC tickets. Please don’t include Customer or Sensitive data in the JAC ticket.
            Uploaded image for project: 'Confluence Cloud'
            1. Confluence Cloud
            2. CONFCLOUD-76232

            Exporting page with Chart macro Word does not render the generated chart

                Issue Summary

                Exporting a page that has a Chart macro built out of a table data to Word, will create a Word file that contains only the table and not the chart.

                This is reproducible on Data Center: N/A

                Steps to Reproduce

                1. Create or edit a page.
                2. Add a table using the table macro.
                3. Insert at least 2 columns and 2 rows of data.
                4. Create a chart(Pie, Bar, Line) out of the table using the Insert chart button.
                5. Publish the page.
                6. Export the page to Word.

                Expected Results

                The exported Word contains both the table and the chart (WYSIWYG).

                Actual Results

                Chart macro on the page exported did not get rendered successfully with the following error message shown in the macro placeholder.

                The picture can't be displayed
                

                Workaround

                Currently there is no known workaround for this behavior. A workaround will be added here when available

                        Unassigned Unassigned
                        lrura Lauretha Rura
                        Votes:
                        1 Vote for this issue
                        Watchers:
                        2 Start watching this issue

                          Created:
                          Updated:

                            Unassigned Unassigned
                            lrura Lauretha Rura
                            Affected customers:
                            1 This affects my team
                            Watchers:
                            2 Start watching this issue

                              Created:
                              Updated: