Issue Summary

Non-logged-in users are receiving an error message upon trying to view the labels section or the comments of a page that's being shared publicly.

Steps to Reproduce

1. Create a space and some pages within that space 
2. Add labels to these pages
3. Share the space publicly by granting the View All permission to anonymous users in the Space Permissions page
4. Enable Anonymous Access in the Global Permissions from Confluence settings

Expected Results

The users should be able to access the pages that are being shared with them and also see the labels and comments section without any errors. 

Actual Results

The users can access the pages that are being shared with them but cannot see the labels and comments section because there are some errors: 

• Labels:

  Labels didn’t load. Refresh to try again.

• Comments section: 49v538, 7kni4v, r2u4nn

  We’ve hit a snag
  The issue should resolve on its own, but if it keeps happening, ask your admin to contact our support team and give them:

  • The URL of this page
  • The code associated with this error: 7kni4v
    Refresh page

Workaround

Currently there is no known workaround for this behavior. A workaround will be added here when available