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  1. Confluence Cloud
  2. CONFCLOUD-76115

Previous owner/creator unwatching the page, are still getting in-app notifications

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      Issue Summary

      When the creator of a page changes ownership to another user, and making sure that they are not watching the page, they continue to receive in-app notifications whenever the page is edited by the new owner or by other users.

      Steps to Reproduce

      1. Access a page you're the owner
      2. Change the page's ownership to another user
      3. Make sure you're not watching the page (and not following the new owner)
      4. Have the new owner or another user to edit the page
      5. Notice that you get an in-app notification that someone edited the page

      Expected Results

      Not getting in-app notifications about changes on the page.

      Actual Results

      For every change on the page, you still receive in-app notifications.

      Workaround

      Currently, there is no known workaround for this behaviour. A workaround will be added here when available.

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            [CONFCLOUD-76115] Previous owner/creator unwatching the page, are still getting in-app notifications

            agala added a comment -

            Hi everyone,

            This is Andy from the Confluence team. This bug is fixed and I confirmed the functionality to be working as expected. 

            Sincerely,

            Andy Gala

            agala added a comment - Hi everyone, This is Andy from the Confluence team. This bug is fixed and I confirmed the functionality to be working as expected.  Sincerely, Andy Gala

            Danja Karenko added a comment -

            Please also upvote this report, everyone: https://jira.atlassian.com/browse/CONFCLOUD-68348

            Danja Karenko added a comment - Please also upvote this report, everyone: https://jira.atlassian.com/browse/CONFCLOUD-68348

            Danja Karenko added a comment -

            I created a majority of our spaces when we implemented Confluence back in 2016/17. Despite unwatching everything and (thanks to the new feature) transferring page ownership to others, I still receive in-app notifications for everything. That's hundreds of pages. I keep missing important notifications because they are drowned in useless pings. Please fix this.

            Danja Karenko added a comment - I created a majority of our spaces when we implemented Confluence back in 2016/17. Despite unwatching everything and (thanks to the new feature) transferring page ownership to others, I still receive in-app notifications for everything. That's hundreds of pages. I keep missing important notifications because they are drowned in useless pings. Please fix this.

            Paula Dasch added a comment -

            As a Confluence administrator I created many pages over the last years. 

            Last year we migrated to Cloud.

            I still get in-app notifications in the notification box although I do not watch the pages, I do not have autowatch on and I have changed the ownership of the pages to somebody else.

            It is frustrating.

            Paula Dasch added a comment - As a Confluence administrator I created many pages over the last years.  Last year we migrated to Cloud. I still get in-app notifications in the notification box although I do not watch the pages, I do not have autowatch on and I have changed the ownership of the pages to somebody else. It is frustrating.

              d351834cd2a2 Katie Harold
              505da7f6a08d Roberto M.
              Affected customers:
              21 This affects my team
              Watchers:
              21 Start watching this issue

                Created:
                Updated:
                Resolved: