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  1. Confluence Cloud
  2. CONFCLOUD-74668

When a user is both a Confluence user and a guest an email about the guest not having space access will still be triggered

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      Issue Summary

      When a user is also considered a guest (add-on users for example), a daily email will still be triggered for administrators, stating that the user does not have access to any spaces.

      Steps to Reproduce

      1. Remove all Space Permissions from an add-on user
      2. The admin will receive the email - ACTION REQUIRED: Some guests on your site don't have access to any space

      Expected Results

      No emails should be triggered for users who are both guests and normal Confluence users.

      Actual Results

      A daily email is sent, even though the user is not exclusively a guest:

      ACTION REQUIRED: Some guests on your site don't have access to any space

      The following guests don't have any space access to your Confluence site:
      Confluence

      <USER_LISTED_HERE>

      WARNING: Without access to at least one space, guests won't be able to collaborate at all. Make sure your guests have access to a space. Learn more

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available.

              0543480daccd Daisy Reyes
              1931a746bb69 Tina Bolton
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                Created:
                Updated:
                Resolved: