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  1. Confluence Cloud
  2. CONFCLOUD-73074

Jira issues macro fails to load intermittently

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    Description

      Issue Summary

      Users have been reporting that Jira macros within a Confluence site are failing to load.

      Steps to Reproduce

      1. Create a page.
      2. Add a Jira macro to it.
      3. Publish the page.

      Expected Results

      The macros should work consistently.

      Actual Results

      The macros are unstable. Users are seeing the following message when accessing Confluence pages with Jira macros:

      Refresh didn't work. Try again or click an issue to see it in JIRA.
      

      Sometimes, the issues will not load and will keep with a Loading issues message.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

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              802848781776 Nick Yang
              9574dabfb3a9 Matheus Z
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              Dates

                Created:
                Updated:
                Resolved: