PDF preview isn't working for some files

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    • 1
    • Minor

      Summary

      There are some PDF files that aren't able to be previewed in Confluence. So far we have noticed it happens to some files generated from Docusign.

      Expected Results

      PDF Preview is generated

      Actual Results

      Preview isn't generated

      Notes

      This issue has been already been reported this to our engineering team to improve the PDF preview capability in the new editor.

      Workaround

      A known workaround is to open the file in a different PDF editor, save the file and re-upload.

        1. screenshot-1.png
          64 kB
          Paulo F.
        2. screenshot-2.png
          73 kB
          Paulo F.
        3. screenshot-3.png
          473 kB
          Paulo F.
        4. screenshot-4.png
          275 kB
          Paulo F.

            Assignee:
            Unassigned
            Reporter:
            Paulo F. (Inactive)
            Votes:
            2 Vote for this issue
            Watchers:
            3 Start watching this issue

              Created:
              Updated:
              Resolved: