Details
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Bug
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Resolution: Timed out
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Medium
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7
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Severity 3 - Minor
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Description
Issue Summary
When previewing a file in the legacy editor, using the Upload a new version to upload a new file may throw a "Your session has expired. You may need to re-submit the form or reload the page." error if the atl.xrsf.token is missing.
Steps to Reproduce
- Create a page in the legacy editor and upload a document file (pdf, docx, xlsx...)
- Publish the page
- Delete all the cookies and login again or delete only the atl.xrsf.token one through the browser's developer tools
(although this has happened naturally to some users, without the need to manually delete the cookies/ token) - Open the file for preview and use the Upload a new version button to upload a new file
Expected Results
It should successfully upload the file
Actual Results
The following error might happen:
"Your session has expired. You may need to re-submit the form or reload the page."
The following video better shows the issue happening:
Workaround
The available workaround is to upload the file using drag-and-drop while viewing the page:
Attachments
Issue Links
- relates to
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CONFCLOUD-70439 Can't export pages/spaces to PDF with specific GIF/PNG images
- Closed