Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-72101

Refined Toolkit theme is producing errors for specific users

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Medium
    • Resolution: Fixed
    • Component/s: Ecosystem
    • Labels:
      None

      Description

      Issue Summary

      Some customers who have the Refined Toolkit for Confluence app installed and applied as a theme for spaces are reporting issues upon trying to access spaces using it.

      This happens only with specific users in specific instances. Atlassian and Refined are not able to reproduce the issue.

      Steps to Reproduce

      1. Install the Refined Toolkit for Confluence app
      2. Change the space settings and apply it as a theme (through Space settings > Look and feel > Themes)
      3. Tap Confirm so the theme will be applied
      4. Have a user accessing the space.

      Expected Results

      The space home page should be rendered properly.

      Actual Results

      The following issue is displayed:

      Workaround

      Affected users can temporarily revert to using the default Confluence `/wiki/spaces/choosetheme.action?key=SPACE`

        Attachments

          Issue Links

            Activity

              People

              Assignee:
              41f28ba76424 GTD
              Reporter:
              gdecampos Giuliano C.
              Votes:
              7 Vote for this issue
              Watchers:
              22 Start watching this issue

                Dates

                Created:
                Updated:
                Resolved: