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  1. Confluence Cloud
  2. CONFCLOUD-71907

Not able to see Google Drive files at Confluence pages

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      Issue Summary

       

      Users are facing issues while using Google Drive For Confluence, they are not able to see their own files and other users can't see as well when using "Google docs" and "Goggle Sheets", this was previously reported on the Bug CONFCLOUD-66811 and apparently is happening again but we are not sure if it is the same root cause.

      Steps to Reproduce

      1. Install Google Drive For Confluence
      2. Run the "Google Docs" and "Google Sheets' macro while editing a page.
      3. insert a link to a file from your google drive
      4. Try to click on sing in at the error message and log in with the same account where you obtained the link to the file
      5. Publish the page.

      Expected Results

      Display the file on preview and after being published on confluence.

      Actual Results

      Error messages attached, not even the owner of the published files can see then at the confluence after sign-in with their google drive accounts,

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

        1. Screenshot at Mar 30 17-25-39.png
          268 kB
          Eric Ribeiro
        2. Screenshot at Mar 31 11-17-41.png
          167 kB
          Eric Ribeiro

              Unassigned Unassigned
              63acbe2277aa Eric Ribeiro (Inactive)
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                Created:
                Updated:
                Resolved: