-
Bug
-
Resolution: Tracked Elsewhere
-
Low
-
None
-
1
-
Severity 3 - Minor
-
Issue Summary
The Labels list is used to report pages using labels on a space. However, this macro is not working for Unlicensed users - they are prompted with an error message: You've reached a restricted page.
When they click a label they get this error message and no page is displayed, even though the pages do not have restrictions set to them.
Steps to Reproduce
- Create a Confluence Space, and link it as a Knowledge Base for a Jira Service Desk project.
- On JSD, make sure that Any active user is able to access the Space.
- Create a page on this Space.
- Create a new page and add a lable to it (e.g. test)
- Add a Labels list macro on it.
- Access this page, as a Service Desk customer (Unlicensed user) > click on the label test;
Expected Results
The macro should work properly, redirecting the user to all pages using that label on this specific space
Actual Results
When the user clicks on a label they get this error message and no page is displayed to them, even when pages have no restrictions:
You've stumbled on a restricted page
Workaround
Currently there is no known workaround for this behavior. A workaround will be added here when available
- is caused by
-
AI-328 Multiple Confluence macros advise no content found for unlicensed users
- Closed
- is related to
-
AI-310 Content by label macro is not working for Unlicensed users
-
- Closed
-
- relates to
-
CONFCLOUD-71198 unlicensed users cannot view content on " Recently updated Macro"
-
- Closed
-