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  1. Confluence Cloud
  2. CONFCLOUD-70990

"View" and "Edit file" from attachments macro breaks the preview

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Details

    • Bug
    • Resolution: Cannot Reproduce
    • Low
    • Macros - Attachments
    • None

    Description

      Issue Summary

      When clicking the view or edit file buttons from the attachments macro, the file previewer will fail to load completely. This issue happens on Google Chrome.

      Steps to Reproduce

      1. Add an attachment to the page
      2. Add an attachments macro to the page
      3. View the page and click "View" or "Edit file" for the attachment in the attachment macro

      Expected Results

      Legacy file previewer opens fully

      Actual Results

      File previewer opens partially and multiple errors appear in the browser console. 

      com.atlassian.confluence.extra.officeconnector:file-viewer-plugin.js?externals=__local-default__&locale=en-US:20 Uncaught (in promise) Error: Office connector expects the "name" property to be passed by the file viewer
    at MediaViewer.<anonymous> (com.atlassian.confluence.extra.officeconnector:file-viewer-plugin.js?externals=__local-default__&locale=en-US:20)
    at x (batch.js?externals=__local-default__&locale=en-US:1145)
    at MediaViewer.trigger (batch.js?externals=__local-default__&locale=en-US:1143)
    at MediaViewer.<anonymous> (com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:823)
    at f (jquery.js:1086)
    at Object.fireWith (jquery.js:1204)
    at Object.fire [as resolve] (jquery.js:1211)
    at Object.<anonymous> (com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:1372)
    at f (jquery.js:1086)
    at Object.fireWith (jquery.js:1204)

      com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:103 Uncaught TypeError: Cannot read property 'call' of undefined
    at __webpack_require__ (com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:103)
    at com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:4509
    at webpackJsonpCallback (com.atlassian.confluence.extra.officeconnector:mediaviewer-core.js?externals=__local-default__:55)
    at mediaviewer-1.js:1

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        Issue Links

          relates to

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-67302 Tapping View/Edit on Attachments downloads the file

          • Medium - Medium priority issues
          • Closed

          Bug - A problem which impairs or prevents the functions of the product. CONFCLOUD-67604 Attachments macro: view and edit options don't work on Firefox and Safari

          • Low - Low priority issues
          • Closed

          Activity

            People

              Unassigned Unassigned
              aknight@atlassian.com Alex K
              Votes:
              1 Vote for this issue
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              5 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: