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  1. Confluence Cloud
  2. CONFCLOUD-70573

Jira gadgets are not working properly

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Details

    • Bug
    • Resolution: Won't Fix
    • Medium
    • Macros - Gadgets
    • None

    Description

      Status Update 29 September 2022

      Hi everyone,

      This is Lennon from the Confluence Cloud team. We are reaching out to let you know that the team has ended support for Jira gadgets on Confluence pages, effective September 29, 2022.

      Jira gadgets were created nearly a decade ago, serving as an method to dynamically display data from Jira project(s) on to a Confluence page. As our products have grown substantially over the past decade, the gaps between these gadgets and the collective Confluence cloud offering have widened to a degree we can no longer feasibly support.

      As a result, we will be ending support for these gadgets and closing existing requests that pertain to a feature request or bug fix. Our product team will be exploring new and efficient ways to pull dynamic Jira content onto Confluence pages.

      In the mean time, all Jira gadgets will continue to work as is and will continue to be available to you. Please see our support documentation for a full list of the gadgets impacted by this change: https://support.atlassian.com/confluence-cloud/docs/use-gadgets-to-add-dynamic-content 

      Issue Summary

      Below Jira Gadgets are failing to load intermittently. They may work when you access the page, however refreshing the page would cause them to fail. Instead of loading, they would be blank.

      • Filter Results
      • Created vs. Resolved Chart
      • Pie Chart
      • Recently Created Chart
      • Average Time in Status
      • Jira Road Map (Gadget)
      • Activity Stream (Gadget)

      Steps to Reproduce

      1. Create a Confluence page.
      2. Add one of these macros.
      3. Publish the page.
      4. Reload the page.

      Expected Results

      The macros should work after reloading the page. 

      Actual Results

      The macros don't load. Instead, they are presented as blank squares:

      We can see below error on the browser console

      Uncaught DOMException: Failed to execute 'postMessage' on 'Window': Invalid target origin '/wiki/plugins/servlet/gadgets/rpc-relay' in a call to 'postMessage'.
      

      Workaround

      This behavior is intermittent. Sometimes editing the page may work. Accessing another page, and then returning to this one may also work. 

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              1c1fa2351d15 Lennon Liao (Inactive)
              edc026a7b429 Vitor A (Inactive)
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              Dates

                Created:
                Updated:
                Resolved: