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  1. Confluence Cloud
  2. CONFCLOUD-70398

Jira Pie Chart Macro timing out and not rendering on the page

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      Issue Summary

      On page with JIRA macro - Pie. Chart, if this macros takes too much time to return results, the page can't display the Jira Pie Chart, with a 504 http response after 1- 3 minutes.

      Steps to Reproduce

      1. Create a page in the new editor
      2. Add around 100 or more JIRA Issue/Filter and choose to show on the Pie Chart
      3. Set their filters to be complex ones or to return a high number of results, in such a way that they will take some seconds to return results
      4. Publish the page

      Expected Results

      The page should show the Jira Pie Chart

      Actual Results

      After waiting around 2 minutes, the following error is shown:

      com.atlassian.sal.api.net.ResponseException: Can not retrieve jira chart

      or a com.atlassian.sal.api.net.ResponseException:, but with a timeout error.

      Workaround

      There is no workaround at the moment.

            Unassigned Unassigned
            jhonda@atlassian.com Jessica
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            3 Vote for this issue
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              Created:
              Updated:
              Resolved: