Details
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Bug
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Resolution: Fixed
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Medium
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None
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7
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Severity 3 - Minor
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Description
Issue Summary
When a page has some JIRA Issue/Filter macros set to display Total issue count, if these macros take too much time to return results, the page can't be copied, with a 500 http response after 3 minutes.
Steps to Reproduce
- Create a page in the new editor
- Add around 10 JIRA Issue/Filter macros set to display Total issue count
- Set their filters to be complex ones or to return a high number of results, in such a way that they will take some seconds to return results
- Publish the page and try to create a copy
Expected Results
The page should be copied
Actual Results
After 3 minutes, the following error is shown:
Page unavailable
Please check Atlassian Status for any known issues.
If your page hasn't appeared again in 5-10 minutes, please contact our support team.
Workaround
The available workaround at the moment is to login with a user without access to Jira and then copy the page.