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  1. Confluence Cloud
  2. CONFCLOUD-70262

Can't copy Page with complex JIRA Issue/Filter macros set as Total issue count

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    Description

      Issue Summary

      When a page has some JIRA Issue/Filter macros set to display Total issue count, if these macros take too much time to return results, the page can't be copied, with a 500 http response after 3 minutes.

      Steps to Reproduce

      1. Create a page in the new editor
      2. Add around 10 JIRA Issue/Filter macros set to display Total issue count
      3. Set their filters to be complex ones or to return a high number of results, in such a way that they will take some seconds to return results
      4. Publish the page and try to create a copy

      Expected Results

      The page should be copied

      Actual Results

      After 3 minutes, the following error is shown:

      Page unavailable
      Please check Atlassian Status for any known issues.
      If your page hasn't appeared again in 5-10 minutes, please contact our support team.

      Workaround

      The available workaround at the moment is to login with a user without access to Jira and then copy the page.

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              amacheret Andrew Macheret
              gtworkowski Guilherme T
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              Dates

                Created:
                Updated:
                Resolved: