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  1. Confluence Cloud
  2. CONFCLOUD-68269

Questions for Confluence mentions and notifications are not being sent

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    Description

      Issue Summary

      When a question is created, answered, or any user is mentioned in Questions for Confluence, the notifications for these events are not being sent. Additionally, when a user watches a topic they are not notified when new questions are created.

      This issue seems to be similar to this one: https://jira.atlassian.com/browse/CONFCLOUD-65480

      Environment

      • Questions for Confluence

      Steps to Reproduce

      1. Access the Questions for Confluence space;
      2. From the sidebar, click on Questions;
      3. Try to ask a question, answer a question or mention someone;
      4. Notice that no notification will be received by email;

      Expected Results

      Receive a notification for the actions taken in Questions for Confluence.

      Actual Results

      No notifications are being received.

      Workaround

      Currently, there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

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          People

            cd055fd0d3e8 Lucas Pan
            jdossantos@atlassian.com Juliane dos Santos (Inactive)
            Votes:
            7 Vote for this issue
            Watchers:
            25 Start watching this issue

            Dates

              Created:
              Updated: