Details
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Bug
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Resolution: Fixed
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Medium
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1
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Severity 1 - Critical
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0
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Description
Summary
Confluence Questions notifications aren't being delivered
Description
Currently, if you add yourself as a watcher of all questions and/or specific spaces in Confluence Questions you will not receive notifications about it in your e-mail.
Steps to Reproduce
- In a Confluence Cloud instance with Confluence Questions installed, add yourself as a watcher of all questions
- Ask a different user to post a question
Expected Results
You receive an e-mail notification regarding the question that was posted.
Actual Results
You receive no e-mail notifications.
Notes
Currently, no notifications are sent at all, including new answers.
This problem only affects certain instances. The current theory is that it only affects certain users - specifically certain email addresses.
Workaround
Navigate to the Security Configuration settings menu (Confluence home -> Settings -> Security Configuration) as an admin. Change the User email visibility setting to public.
Attachments
Issue Links
- is cloned from
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CONFCLOUD-63174 Confluence Questions notifications aren't being delivered
- Closed