Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-6786

Possibility for administrators to switch to or impersonate another user

XMLWordPrintable

    • 1
    • 1

    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Hi,

      it would be a very usefull feature for the administrator of Jira to be able to 'become' another user for testing purpose or to reproduce errors etc
      I think of a behaviour like 'su - <username>' under Linux/Unix.
      You could add a field "switch to userid" in the administration interface, or add a 'switch to this user' in the users profile.

      Regards
      Markus Nospers

      See JRA-10871 for the same request on Jira

            [CONFCLOUD-6786] Possibility for administrators to switch to or impersonate another user

            Mykenna Cepek added a comment -

            The use case I have is to fix new user First and Last names, which did not get set correctly when inviting users to Jira with the admin form (email list version).

            The version of Jira Cloud we have does allow me to "become" another user (since I'm a Jira Admin), but when I go to that user's profile, it shows my profile instead. This seems like a bug, and I seem to have no way to affect the user's profile at all right now.

            I also don't like the idea of needing an extra plug-in for a basic administrative use case like this.

            Mykenna Cepek added a comment - The use case I have is to fix new user First and Last names, which did not get set correctly when inviting users to Jira with the admin form (email list version). The version of Jira Cloud we have does allow me to "become" another user (since I'm a Jira Admin), but when I go to that user's profile, it shows my profile instead. This seems like a bug, and I seem to have no way to affect the user's profile at all right now. I also don't like the idea of needing an extra plug-in for a basic administrative use case like this.

            Daniel Eads {unmonitored account} added a comment -

            Suggest that Atlassian close this request with "Won't Fix" (similar to JRA-2134 ) as this can be achieved with plugins:

            Zeke, your use case for uploading profile pictures is captured in CONF-14368

            Daniel Eads {unmonitored account} added a comment - Suggest that Atlassian close this request with "Won't Fix" (similar to  JRA-2134 ) as this can be achieved with plugins: SU for Confluence as noted by Hendrik (Server only) ScriptRunner for Confluence (Server only, Cloud probably coming soon as ScriptRunner for JIRA is Cloud compatible) Zeke, your use case for uploading profile pictures is captured in  CONF-14368

            Zeke Crater added a comment -

            What your customers really need is an easy way for a Confluence administrator to upload profile pictures.  We do not want to impersonate or log on as the user.  We need to upload any user's profile picture while logged on as ourselves.

            Zeke Crater added a comment - What your customers really need is an easy way for a Confluence administrator to upload profile pictures.  We do not want to impersonate or log on as the user.  We need to upload any user's profile picture while logged on as ourselves.

            Hendrik Brocke added a comment - - edited

            You may try this plugin: SU for Confluence
            We have recently bought it and it works like charm.

            Hendrik Brocke added a comment - - edited You may try this plugin: SU for Confluence We have recently bought it and it works like charm.

            MichaelMoe added a comment -

            Agree, this is much needed feature. I have to manually update the database to achieve the result.

            MichaelMoe added a comment - Agree, this is much needed feature. I have to manually update the database to achieve the result.

            David Arndt added a comment -

            +1, this would simplify user management greatly for us.

            David Arndt added a comment - +1, this would simplify user management greatly for us.

            Gareth White added a comment -

            The Sudo plugin doesn't work with Confluence 4 or 5.

            Gareth White added a comment - The Sudo plugin doesn't work with Confluence 4 or 5.

            Damen Knight added a comment -

            I'll note that the Sudo plugin doesnt work with SSO

            Damen Knight added a comment - I'll note that the Sudo plugin doesnt work with SSO

            Kaitsu added a comment -

            We're also using OnDemand and have a demand (no pun intended) for this, so +1.

            Kaitsu added a comment - We're also using OnDemand and have a demand (no pun intended) for this, so +1.

            Jakub Pierzchała added a comment -

            +1, 3rd party plugin's are not an option for OnDemand users and OnDemand Admins also require this feature

            Jakub Pierzchała added a comment - +1, 3rd party plugin's are not an option for OnDemand users and OnDemand Admins also require this feature

              Unassigned Unassigned
              4913e79180d2 ICW User
              Votes:
              72 Vote for this issue
              Watchers:
              37 Start watching this issue

                Created:
                Updated: