Summary

In the new editor, the function to comment on images and files on Confluence is not working as expected. The comments dialog box doesn't render to write a comment for the files.

Environment

• Confluence Cloud
• New editor

Steps to Reproduce

1. On the new editor, create a test page and upload a file.
2. Navigate to .... > Click on Attachments > Select the file.
3. Click on View
4. Drag the pin icon from the bottom of the preview and drop it where you want to comment.

Expected Results

It should present the window for writing the text.

Actual Results

It doesn't render at all

Notes

• The developer console will show below error

  com.atlassian.confluence.plugins.confluence-previews:annotation-plugin.js?externals=__local-default__&locale=en-GB:150 Uncaught TypeError: this.errorCallback is not a function
      at e.<anonymous> (com.atlassian.confluence.plugins.confluence-previews:annotation-plugin.js?externals=__local-default__&locale=en-GB:150)
      at d (VM2962 jquery-min.js:1)
      at Object.fireWith (VM2962 jquery-min.js:1)
      at Object.fire [as reject] (VM2962 jquery-min.js:1)
      at Object.<anonymous> (com.atlassian.confluence.plugins.quickedit:quick-edit-general.js?externals=__local-default__&locale=en-GB:13)
      at d (VM2962 jquery-min.js:1)
      at Object.fireWith (VM2962 jquery-min.js:1)
      at Object.fire (VM2962 jquery-min.js:1)
      at d (VM2962 jquery-min.js:1)
      at Object.fireWith (VM2962 jquery-min.js:1)

• The request header for this element will show status as 200 and preview shows limited payload:

  {results: [], start: 0, limit: 100, size: 0,…}
  limit: 100
  results: []
  size: 0
  start: 0
  _links: {base: "https://srandhawa.atlassian.net/wiki", context: "/wiki",…}
  base: "https://srandhawa.atlassian.net/wiki"
  context: "/wiki"
  self: "https://srandhawa.atlassian.net/wiki/rest/files/1.0/files/697925655/comments?attachmentVersion=1"

• Comparing with old editor where all the information is parsed:

  {id: "40828933", history: {latest: true,…},…}
  anchor: {type: "pin", page: 1, x: 0.7663398692810458, y: 0.9363636363636364}
  body: {editor: {value: "<p>Testing with image comments</p>", representation: "editor",…},…}
  editor: {value: "<p>Testing with image comments</p>", representation: "editor",…}
  view: {value: "<p>Testing with image comments</p>", representation: "view",…}
  _expandable: {atlas_doc_format: "", export_view: "", styled_view: "", storage: "", editor2: "",…}
  children: []
  hasDeletePermission: true
  hasEditPermission: true
  hasReplyPermission: true
  hasResolvePermission: true
  history: {latest: true,…}
  id: "40828933"
  resolved: {value: false,…}
  by: {type: "unknown", username: "unknown", displayName: "Unlicensed user", userKey: "", operations: null}
  displayName: "Unlicensed user"
  operations: null
  type: "unknown"
  userKey: ""
  username: "unknown"
  value: false
  version: {by: {type: "known", accountId: "5b7caf50332df52a5d9449d8", accountType: "atlassian",…},…}
  by: {type: "known", accountId: "5b7caf50332df52a5d9449d8", accountType: "atlassian",…}
  friendlyWhen: "yesterday at 2:01 PM"
  message: ""
  minorEdit: false
  number: 1
  when: "2019-09-02T08:31:01.067Z"
  _expandable: {collaborators: "", content: "/rest/api/content/40828933"}
  collaborators: ""
  content: "/rest/api/content/40828933"
  _links: {self: "https://skhanna.atlassian.net/wiki/rest/api/content/40828933/version/1"}
  self: "https://skhanna.atlassian.net/wiki/rest/api/content/40828933/version/1"
  _links: {base: "https://skhanna.atlassian.net/wiki", context: "/wiki"}
  base: "https://skhanna.atlassian.net/wiki"
  context: "/wiki"

Workaround

Currently, there is no workaround for this issue