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Suggestion
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Resolution: Unresolved
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7
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29
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Summary
In the new editor, the function to comment on images and files on Confluence is not working as expected. The comments dialog box doesn't render to write a comment for the files.
Environment
- Confluence Cloud
- New editor
Steps to Reproduce
- On the new editor, create a test page and upload a file.
- Navigate to .... > Click on Attachments > Select the file.
- Click on View
- Drag the pin icon from the bottom of the preview and drop it where you want to comment.
Expected Results
It should present the window for writing the text.
Actual Results
It doesn't render at all
Notes
- The developer console will show below error
com.atlassian.confluence.plugins.confluence-previews:annotation-plugin.js?externals=__local-default__&locale=en-GB:150 Uncaught TypeError: this.errorCallback is not a function at e.<anonymous> (com.atlassian.confluence.plugins.confluence-previews:annotation-plugin.js?externals=__local-default__&locale=en-GB:150) at d (VM2962 jquery-min.js:1) at Object.fireWith (VM2962 jquery-min.js:1) at Object.fire [as reject] (VM2962 jquery-min.js:1) at Object.<anonymous> (com.atlassian.confluence.plugins.quickedit:quick-edit-general.js?externals=__local-default__&locale=en-GB:13) at d (VM2962 jquery-min.js:1) at Object.fireWith (VM2962 jquery-min.js:1) at Object.fire (VM2962 jquery-min.js:1) at d (VM2962 jquery-min.js:1) at Object.fireWith (VM2962 jquery-min.js:1)
- The request header for this element will show status as 200 and preview shows limited payload:
{results: [], start: 0, limit: 100, size: 0,…} limit: 100 results: [] size: 0 start: 0 _links: {base: "https://srandhawa.atlassian.net/wiki", context: "/wiki",…} base: "https://srandhawa.atlassian.net/wiki" context: "/wiki" self: "https://srandhawa.atlassian.net/wiki/rest/files/1.0/files/697925655/comments?attachmentVersion=1"
- Comparing with old editor where all the information is parsed:
{id: "40828933", history: {latest: true,…},…} anchor: {type: "pin", page: 1, x: 0.7663398692810458, y: 0.9363636363636364} body: {editor: {value: "<p>Testing with image comments</p>", representation: "editor",…},…} editor: {value: "<p>Testing with image comments</p>", representation: "editor",…} view: {value: "<p>Testing with image comments</p>", representation: "view",…} _expandable: {atlas_doc_format: "", export_view: "", styled_view: "", storage: "", editor2: "",…} children: [] hasDeletePermission: true hasEditPermission: true hasReplyPermission: true hasResolvePermission: true history: {latest: true,…} id: "40828933" resolved: {value: false,…} by: {type: "unknown", username: "unknown", displayName: "Unlicensed user", userKey: "", operations: null} displayName: "Unlicensed user" operations: null type: "unknown" userKey: "" username: "unknown" value: false version: {by: {type: "known", accountId: "5b7caf50332df52a5d9449d8", accountType: "atlassian",…},…} by: {type: "known", accountId: "5b7caf50332df52a5d9449d8", accountType: "atlassian",…} friendlyWhen: "yesterday at 2:01 PM" message: "" minorEdit: false number: 1 when: "2019-09-02T08:31:01.067Z" _expandable: {collaborators: "", content: "/rest/api/content/40828933"} collaborators: "" content: "/rest/api/content/40828933" _links: {self: "https://skhanna.atlassian.net/wiki/rest/api/content/40828933/version/1"} self: "https://skhanna.atlassian.net/wiki/rest/api/content/40828933/version/1" _links: {base: "https://skhanna.atlassian.net/wiki", context: "/wiki"} base: "https://skhanna.atlassian.net/wiki" context: "/wiki"
Workaround
Currently, there is no workaround for this issue
- is duplicated by
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CONFCLOUD-67578 Unable to Add Attachment/image Comments in new editor
- Closed
- mentioned in
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- relates to
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ACE-5030 Loading...