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  1. Confluence Cloud
  2. CONFCLOUD-67384

Jira charts are not loading properly on the new editor

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Details

    Description

      Issue Summary

      When inserting a Jira gadget / charts on the new editor (e.g. Created vs Resolved Chart, Pie Chart, and so on), the gadget will sometimes load partially or not even load.

      Environment

      • New editing experience

      Steps to Reproduce

      1. Create a page with the new editor
      2. Insert a Jira chart (e.g. Created vs Resolved Chart, Pie Chart, and so on)
      3. Configure it, save and publish the page

      Expected Results

      The charts should load properly

      Actual Results

      Sometimes they load partially, sometimes they're blank:

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

      Attachments

        1. Screen Shot 2019-08-05 at 16.37.43.png
          74 kB
          Guilherme T
        2. Screen Shot 2019-08-05 at 16.42.09.png
          53 kB
          Guilherme T
        3. Screen Shot 2019-08-05 at 16.43.55.png
          66 kB
          Guilherme T
        4. Screenshot 2019-10-24_09-56-50-520.png
          118 kB
          Angélica Luz
        5. Screenshot 2019-10-24_09-59-25-093.png
          83 kB
          Angélica Luz
        6. Screenshot 2019-10-24_10-01-06-083.png
          113 kB
          Angélica Luz
        7. Screenshot 2019-10-24_10-03-03-494.png
          183 kB
          Angélica Luz

        Issue Links

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            People

              wbarnes@atlassian.com Wyatt Barnes (Inactive)
              gtworkowski Guilherme T (Inactive)
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              Watchers:
              43 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: