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  1. Confluence Cloud
  2. CONFCLOUD-67072

Mention feature doesn't work properly

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      Summary

      • When accessing a page with @mention using the link at the sidebar, the @mention details are missing. Refreshing the page will load the information.

      Steps to Reproduce

      1. Create a page
      2. Mention few users using @mention feature
      3. Publish the page
      4. Access the page using the link from the sidebar page tree.

      Expected Results

      • Mention should show when you access the page from the sidebar page tree.

      Actual Results

      • Mention details are missing when you access the page fro the sidebar page tree.

      Notes

      • By inspecting the page element of the affected page(s), the mentions are being replaced by blank spaces (until reloading the page, which will make it appear).
      • This appears to be affecting specific pages.
      • As an important note, the issue is always replicated when creating the mentions using functions from page templates. For example, when adding a page with a Retrospective template, if adding users through the Participants field, the mentions will not be displayed until the page is refreshed.

      Workaround

      • Refresh the page or access a different page on the sidebar, and then, come back to this one.

              brizvash Borys Rizvash
              jalor Janice Alor (Inactive)
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              21 Start watching this issue

                Created:
                Updated:
                Resolved: