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  1. Confluence Cloud
  2. CONFCLOUD-66355

Missing "Download for Windows" button when trying to install the Companion App

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    Description

      Issue Summary

      When we click over the Edit with button while viewing PDF file, if we are on a Windows OS, the Download for Windows option just gets showed if you move the ouse cursor over the blank space above the Mac option.

      Environment

      • Cloud
      • Windows
      • Google Chrome

      Steps to Reproduce

      1. Create a new page;
      2. Insert the Attachments macro ({attachments or /attachments, it is happening in both editors)
      3. Add a PDF file;
      4. Publish the page;
      5. Expand the PDF details and click on View;
      6. Click on Edit With (right-top side) in the PDF viewer.

      Expected Results

      The Download for Windows option should be visible.

      Actual Results

      Only the Download for Mac is visible, the Windows option is hidden in a blank space.

      Notes

      You can find a video I recorded reproducing this bug below, as well as a screenshot showing how this works when using Chrome with an OSX.

      Missing Download for Windows button.mp4

       

      Workaround

      Move the cursor over the blank space and the download option will be visible.

      Attachments

        1. image-2019-04-25-15-57-12-030.png
          245 kB
          Vinicius
        2. image-2022-08-09-16-17-09-813.png
          238 kB
          Anna Zakharevych
        3. Missing Download for Windows button.mp4
          3.03 MB
          Vinicius

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              Unassigned Unassigned
              vsiqueira Vinicius
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              Dates

                Created:
                Updated:
                Resolved: