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  1. Confluence Cloud
  2. CONFCLOUD-65781

Unknown User (User Key) on Confluence personal space after deleting/recreating user account

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      https://imgur.com/1BakNtX

       

      Issue Summary

      Whenever a user is deleted and recreated later, the space name is not updated again to reflect the user and shows Unknown User (User Key) instead

      Environment

      Conf Cloud
      *
      *

      Steps to Reproduce

      1. Create a personal space and a few pages within the space
      2. Delete the user account that created the space and pages
      3. Recreate user with same e-mail address
      4. View personal space again

      Expected Results

      Actual Results

      The below exception is thrown in the xxxxxxx.log file:

      ...

      Notes

      (Optional - If Necessary)

      Workaround

      Required, if there is no workaround please state:
      Currently there is no known workaround for this behavior. A workaround will be added here when available

          Form Name

            [CONFCLOUD-65781] Unknown User (User Key) on Confluence personal space after deleting/recreating user account

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              drizzuto David Rizzuto
              sluthra@atlassian.com Shreshth Luthra (Inactive)
              Affected customers:
              0 This affects my team
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              3 Start watching this issue

                Created:
                Updated:
                Resolved: