Details
-
Bug
-
Resolution: Cannot Reproduce
-
Low
-
3
-
Severity 3 - Minor
-
0
-
Description
Summary
HEIC images not rendered when uploaded through Confluence iOS app
Steps to Reproduce
- Create a page
- Open the page via Confluence iOS app
- Insert a .HEIC image using "Insert Image and Files"
- Publish the page
Expected Results
Image should render
Actual Results
Image not rendering, showing as .HEIC file format:
Workaround
Disable the Live Photo functionality on the image you wish to share. Per Apple's website: Edit Photos and Videos
- Open the Live Photo
- Click Edit
- Click the Live Photo button at the top of the screen in order to disable the Live Photo functionality. Save your changes.
- Now it will be possible to share the image to Confluence.
Alternative workaround:
- Save the image on an external source and upload it from there