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  1. Confluence Cloud
  2. CONFCLOUD-65463

Sorting the JIRA Issue/Filter macro by Organizations field gives an error

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      Issue Summary

      When trying to sort a JIRA Issue/Filter macro by the Organizations field, the error message below is shown:

      JIRA project doesn't exist or you don't have permission to view it.

      View these issues in JIRA

      Steps to Reproduce

      1. Create a JIRA Issue/filter macro with any filter;
      2. Select Display Options and insert the Organizations field under Columns to display;
      3. Insert the macro and publish the page
      4. Try to sort it by the Organizations field

      Expected Results

      The macro should sort the issues by the Organizations field.

      Actual Results

      The following error message is shown:

      "JIRA project doesn't exist or you don't have permission to view it.

      View these issues in JIRA"

      Workaround

      Currently there is no known workaround for this behavior. A workaround will be added here when available

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          Screen Shot 2019-01-22 at 20.35.44.png
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            [CONFCLOUD-65463] Sorting the JIRA Issue/Filter macro by Organizations field gives an error

            Matthew Hunter added a comment -
            Atlassian Update - October 28, 2024

            Hi everyone,

            Thank you for previously raising this bug and bringing it to our attention.

            Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users.

            As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know.

            Thank you again for providing valuable feedback to our team!

            Matthew Hunter added a comment - Atlassian Update - October 28, 2024 Hi everyone, Thank you for previously raising this bug and bringing it to our attention. Within our company roadmap and work capacity, we try to address or review each bug request but admit that not each one will be resolved. To continue the culture of being honest and open, we are closing this bug to focus on our upcoming roadmap for all Confluence users. As we continue to roll out features we do look at requests made by our users and if you feel like this bug is still impacting your team please let us know. Thank you again for providing valuable feedback to our team!

            Arto Kovalainen added a comment -

            I also noticed that if you have free text field in order by JQL you will be hit by this bug.

            Arto Kovalainen added a comment - I also noticed that if you have free text field in order by JQL you will be hit by this bug.

            Sakshi Bhatnagar added a comment -

            I followed above and still facing same issue

            Sakshi Bhatnagar added a comment - I followed above and still facing same issue

            Alan Garner added a comment -

            Experienced also in Confluence/Jira server:

            when using a certain custom text field in the JQL used in the macro, it would throw that error when sorting by other fields on the rendered page.

            My workarounds:

            1. use a different "order by" field
            2. save that same JQL in a Jira filter, and then use that filter in the macro

            Alan Garner added a comment - Experienced also in Confluence/Jira server: when using a certain custom text field in the JQL used in the macro, it would throw that error when sorting by other fields on the rendered page. My workarounds: use a different "order by" field save that same JQL in a Jira filter, and then use that filter in the macro

            Widlyne Jean Paul added a comment -

            I'm experiencing the same issue. Any updates?

            Widlyne Jean Paul added a comment - I'm experiencing the same issue. Any updates?

            Steven Phillips added a comment -

            Any updates? Sorting a Jira macro from Confluence worked 2 weeks ago, and now the page throws an error when sorting the ORDER BY field, and no longer allows sorting of custom NUMERICAL fields. 

            Steven Phillips added a comment - Any updates? Sorting a Jira macro from Confluence worked 2 weeks ago, and now the page throws an error when sorting the ORDER BY field, and no longer allows sorting of custom NUMERICAL fields. 

              Unassigned Unassigned
              gtworkowski Guilherme T (Inactive)
              Affected customers:
              13 This affects my team
              Watchers:
              13 Start watching this issue

                Created:
                Updated:
                Resolved: