Larger attachments having intermittent issues to be uploaded

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    • 30
    • Severity 3 - Minor
    • 1

      Summary

      Similar to CONFCLOUD-61672, when trying to upload larger attachments (tested with 50MB or more) through the attachments option for each page, the following message will be displayed:
      "Your request could not be processed because a required security token was not present in the request. You may need to re-submit the form to reload the page"

      Steps to Reproduce

      1. In Confluence, go to any page and tap the ellipsis button (...) > Attachments
      2. There, make sure to upload a 200MB+ attachments

      Expected Results

      After a while, the attachment should be properly uploaded.

      Actual Results

      The attachment is not uploaded and the user will be prompted with the message:

      Notes

      It happens intermittently, but, more for negative results (not being able to upload the same).

      Workaround

      Use the option to upload files from the edit mode of the page:

      1. Tap the edit button
      2. On the editor's menu, tap the '+/insert' button > Files and Images
      3. Upload the attachment

      Drag and drop the file into the page while published also helps, as it will use a different method to do the upload.

            Assignee:
            Bosko Zivaljevic (Inactive)
            Reporter:
            Giuliano C.
            Votes:
            4 Vote for this issue
            Watchers:
            24 Start watching this issue

              Created:
              Updated:
              Resolved: