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NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

This is due to the mechanism we use for generating the people directory: it searches the Confluence index for user profile records.

User profiles are only created when a user logs in for the first time.

causes

CONFCLOUD-27265 Provide The Ability to Hide User That Never Log-in to Confluence from People Directory

has a regression in

CONFCLOUD-28615 Users from LDAP do not appear in people directory or search results until they have logged in

is duplicated by

AI-631 Confluence Should Index All User Even Before They Log-in

CONFCLOUD-18990 Option to populate People Directory prior to Login for LDAP users

is related to

CONFSERVER-6404 Users from LDAP do not appear in people directory or search results until they have logged in

relates to

CONFCLOUD-26480 Update Docs for Filtering by User

was cloned as

CONFCLOUD-28615 Users from LDAP do not appear in people directory or search results until they have logged in

(1 relates to, 1 was cloned as)