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  1. Confluence Cloud
  2. CONFCLOUD-62685

Duplicate Tasks in Reports

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      Summary

      Duplicate Tasks in Reports

      Description

      Under some circustances, Tasks can be displayed as duplicate in Task Reports.
      This is not reproducible 100% of the time, but it has been reported multiple times.

      Steps to Reproduce

      1. In a brand new Confluence page (from a template, such as Meeting Notes), create a task, mentioning a user as its assignee
      2. Publish the Page
      3. In a different page, create a task report macro, to show tasks assigned to that user and/or go the user's Profile > Tasks

      Expected Results

      Tasks are displayed as expected

      Actual Results

      Some tasks are displayed twice.

      Workarounds (May not work in all cases)

      1. Copy the page with the tasks
      2. Publish it
      3. Delete the original

      OR

      Contact Atlassian Support to manually remove duplicates.

            [CONFCLOUD-62685] Duplicate Tasks in Reports

            Sunny Xu (Inactive) made changes -
            Resolution New: Fixed [ 1 ]
            Status Original: Gathering Impact [ 12072 ] New: Closed [ 6 ]

            Sunny Xu (Inactive) added a comment -

            Hi everyone,

            Thank you for raising this bug to our attention, and my team and I appreciate the details provided to help us reproduce the bug. We are still having trouble narrowing down the issue on TinyMCE, but we have some good news as to a permanent solution. This bug affecting the tasks is only happening in the TinyMCE editor, and we have not anticipated any similar issues on the new Fabric editor as it's built on new architecture. We are actively rolling out the Fabric editor, so I encourage you to use the new editor as a solution.

            Thank you again for all of your feedback around this bug! I will be marking it closed for now.

            Sunny

            Sunny Xu (Inactive) added a comment - Hi everyone, Thank you for raising this bug to our attention, and my team and I appreciate the details provided to help us reproduce the bug. We are still having trouble narrowing down the issue on TinyMCE, but we have some good news as to a permanent solution. This bug affecting the tasks is only happening in the TinyMCE editor, and we have not anticipated any similar issues on the new Fabric editor as it's built on new architecture. We are actively rolling out the Fabric editor, so I encourage you to use the new editor as a solution. Thank you again for all of your feedback around this bug! I will be marking it closed for now. Sunny
            Bugfix Automation Bot made changes -
            Support reference count Original: 26 New: 27
            Bugfix Automation Bot made changes -
            Support reference count Original: 25 New: 26
            Bugfix Automation Bot made changes -
            Support reference count Original: 24 New: 25
            Michael Andreacchio made changes -
            Status Original: Needs Triage [ 10030 ] New: Gathering Impact [ 12072 ]
            Monique Khairuliana (Inactive) made changes -
            Workflow Original: Confluence Workflow - Public Facing - Restricted v5 - TEMP [ 2821656 ] New: JAC Bug Workflow v3 [ 3430770 ]
            Status Original: Open [ 1 ] New: Needs Triage [ 10030 ]
            Bugfix Automation Bot made changes -
            Support reference count Original: 23 New: 24
            SET Analytics Bot made changes -
            UIS New: 1
            Bugfix Automation Bot made changes -
            Support reference count Original: 22 New: 23

              Unassigned Unassigned
              lmartins Lucas Lara Martins
              Affected customers:
              14 This affects my team
              Watchers:
              31 Start watching this issue

                Created:
                Updated:
                Resolved: