[CONFCLOUD-62108] Can't use Confluence Mobile (browser) as Anonymous - Create and track feature requests for Atlassian products.

Type: Bug
Resolution: Fixed
Priority: High
Component/s: User - Authentication
Labels:
- defense-squad
- mobile-web

Support reference count:
6
Symptom Severity:
Severity 2 - Major
Bug Fix Policy:
View Atlassian Cloud bug fix policy

Summary

It's currently not possible to access any page using Anonymous user accessing on the Mobile Browser.

Environment

Confluence Cloud
Mobile Browser

Steps to Reproduce

Open the mobile browser using an Anonymous session (Incognito)
Try to access any public page

Expected Results

The page should be shown.

Actual Results

The login screen is shown, forcing Anonymous users to login, even if the page is public.

Notes

The page is accessible using the desktop browser.

Workaround

Use the Desktop site option on the mobile browser.

is duplicated by

CONFCLOUD-62111 Anonymous users can't currently access public wiki pages using mobile view

Closed

mentioned in: Page Failed to load; Page Failed to load

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Assignee:: Mikhael Tanutama (Inactive)

Reporter:: Guilherme T (Inactive)

Affected customers:: 0 This affects my team

Watchers:: 8 Start watching this issue

Created:: 07/Aug/2018 11:00 PM

Updated:: 22/Aug/2019 4:16 AM

Resolved:: 09/Aug/2018 6:19 PM