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  1. Confluence Cloud
  2. CONFCLOUD-6112

Administrator should be able to edit user's profile

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    • Our product teams collect and evaluate feedback from a number of different sources. To learn more about how we use customer feedback in the planning process, check out our new feature policy.

      NOTE: This suggestion is for Confluence Cloud. Using Confluence Server? See the corresponding suggestion.

      Status Update: March 2022

      My name is Hilary and I'm a Product Manager on the Confluence team where I focus on the Confluence admin experience. Thank you for the feedback and continued discussions on this ticket, we hear you loud and clear and understand that this has been a long requested feature in our product and something that we would love to bring to market.

      While we do not currently have a time estimate for this functionality, we are working on a full revamp of the admin experience and will look to add this to the roadmap as part of that work.

      In the meantime, org admins do have the ability to impersonate users, which you could use to edit user profiles. More info here: https://support.atlassian.com/user-management/docs/log-in-as-another-user/

      I know it can be frustrating to have outstanding asks like this take forever for us to process, but I want to assure you that we hear you; we will consider this request in context of a wide range of requests and prioritize the most high impact improvements for all users.

      Thanks again for the feedback, and if you'd like to follow up directly you're welcome to send me an email hdubin@atlassian.com

      Best,

      Hilary
      Senior Product Manager
      Atlassian

      I've been busy lately writing a simple soap client application that updates each user profiles with data contained in an administrative database. This is running fine so far but we'll have troubles with update.

      Each profile contains the contact information of the user, the phone number, etc. If this information changes (it happens quite often), we need to update the user profile ourselves sometimes.

      I think there is an inconsistency in confluence on this point. As an administrator I can edit the user details of any user using the SOAP API but I can't using the web interface !!

      Would it be possible to add the Edit Profile tab on each user, provided that the current user is loggued as a confluence-administrator?

              Unassigned Unassigned
              17b12069583b Stephane Nicoll
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                Created:
                Updated: