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  1. Confluence Cloud
  2. CONFCLOUD-58770

Attach file using drag and drop does not upload the file

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      Summary

      Drag and drop a large file (150MB+) to the "Drag and drop to upload or browse for files" box does not upload the file. Additionally, from time to time the drag and drop action opens the file (similar behaviour as the one referred to on https://jira.atlassian.com/browse/CONFCLOUD-52511, but generated by drag and drop).

      Environment

      • Confluence Cloud

      Steps to Reproduce

      • Open a File list page on Confluence.
      • Drag and drop a file to the "Drag and drop to upload or browse for files" box.

      Expected Results

      • The file is uploaded to the page.

      Actual Results

      • The file is not uploaded, no error message is displayed.
      • Even given enough time, when refreshing the page, the file is not there.
      • Additionally, from time to time the file is opened instead of being uploaded.

      Workaround

      • Drag and drop the file on the "File / Modified" section.

      Notes

      • This bug was noticed with smaller files too.

        1. 01_Drag_and_drop_file.png
          01_Drag_and_drop_file.png
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        2. 02_Drag_drop.png
          02_Drag_drop.png
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        3. 03_After_page_reload.png
          03_After_page_reload.png
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        4. 04_Workaround.png
          04_Workaround.png
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              Unassigned Unassigned
              tkrischer Thais Krischer (Inactive)
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              1 Vote for this issue
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                Created:
                Updated:
                Resolved: