Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-58739

Preview images of embedded PDF documents attached to the page seem broken

    XMLWordPrintable

    Details

    • Type: Bug
    • Status: Resolved
    • Priority: Highest
    • Resolution: Fixed
    • Affects Version/s: 1000.100.0
    • Fix Version/s: None
    • Component/s: Editor - Attachment
    • Labels:

      Description

      Summary

      When preview the attached PDF files in the page, the images seem broken

      Steps to Reproduce

      1. Create a page attached the PDF files to the page
      2. The link seem broken even in edit mode
      3. When you publish and preview it, the image seems broken

      Expected Results

      The PDF should be display out in preview mode

      Actual Results

      The pdf seem broken

      Workaround

      Currently there is no workaround for this issue.

      Might need to suggest customer to use View file Macro to get the files to be preview in pages.

      Note:

      • Currently only tested with PDF, Image, Excel, Power Point
      • Images files doesn't seem to be an issue.
      • CONFCLOUD-58751 could be related to this too.

        Attachments

        1. confluence_pdf_display.png
          confluence_pdf_display.png
          274 kB
        2. confluence_pdf_edit.png
          confluence_pdf_edit.png
          118 kB
        3. Confluence Broken PDF Previews.png
          Confluence Broken PDF Previews.png
          53 kB
        4. image-2018-01-10-10-54-12-610.png
          image-2018-01-10-10-54-12-610.png
          123 kB
        5. PDF preview.PNG
          PDF preview.PNG
          18 kB
        6. Screen Shot 2018-01-09 at 8.21.10 AM.png
          Screen Shot 2018-01-09 at 8.21.10 AM.png
          302 kB

          Issue Links

            Activity

              Dates

              • Created:
                Updated:
                Resolved:
                Last commented:
                1 year, 26 weeks, 5 days ago