Atlassian companion should respect OS level proxy settings

XMLWordPrintable

    • 15
    • Severity 2 - Major
    • 2

      Summary

      • Currently downloading and uploading files inside companion does not attempt to use proxy settings on the user's computer.  This causes uploading and downloading to fail.  It also causes JWT validation to fail so the to the user it never looks like Companion connected to anything.

      Workaround

      • Use the down/up arrow icons on the top of the page to download the document, edit and upload back to Confluence.

        1. AtlassianCompanionInside.png
          AtlassianCompanionInside.png
          17 kB
        2. AtlassianCompanionOustide.png
          AtlassianCompanionOustide.png
          4 kB
        3. companion.log
          6 kB
        4. Companion Log File, 27th September 2017, Tim Thomson.docx
          16 kB
        5. Diagnostic screenshot 2.pptx
          75 kB
        6. Diagnostic screenshots.pptx
          103 kB
        7. image-2017-09-27-15-09-22-981.png
          image-2017-09-27-15-09-22-981.png
          13 kB
        8. image-2017-09-27-15-10-47-744.png
          image-2017-09-27-15-10-47-744.png
          525 kB
        9. screenshot-1.png
          screenshot-1.png
          7 kB
        10. screenshot-2.png
          screenshot-2.png
          5 kB
        11. Unable to edit documents, not fixed, 25th Sept 2017.png
          Unable to edit documents, not fixed, 25th Sept 2017.png
          41 kB

            Assignee:
            Unassigned
            Reporter:
            Samuel Attard (Inactive)
            Votes:
            3 Vote for this issue
            Watchers:
            8 Start watching this issue

              Created:
              Updated:
              Resolved: