Error when importing word document to Confluence with "Import failed! word.import.error.image.size" message

Summary

When trying to import Word Document to Confluence Cloud using a word document with big image inside, an error was thrown.

Environment

• Confluence Cloud

Steps to Reproduce

1. Visit a page in Confluence Cloud
2. Click on the menu and choose 'Import Word Document'
3. Follow the steps and click import

Expected Results

Word file successfully imported to the page

Actual Results

• The following message is displayed:
• The below exception is thrown:

  com.atlassian.confluence.plugins.wordimport.exception.ImageSizeException
  

Notes

This only happened with word files with big images inside. In Confluence Server, there is a configuration to change the limit of how big can the image be, but there is no such option in Confluence Cloud. At the same time, we are unaware of what is the maximum size allowed.

Workaround

None at the moment