Word import doesn't work on some Windows Operating Systems

Summary

Word import doesn't work with the following Windows Operating Systems (2008R2/2012R2)

Environment

Windows Operating Systems (2008R2/2012R2)
Confluence 1000.1542.0

Steps to Reproduce

• Unable to reproduce the issue with the customer's Operating Systems (2008R2/2012R2)

Expected Results

• Should be able to import Word documents

Actual Results

• Unable to import word documents when using the following Operating Systems (2008R2/2012R2). Getting "Only word documents can be imported."

Notes

It was working before.