Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-55085

Word import does not work

    XMLWordPrintable

Details

    Description

      Are imports still failing?

      Although this issue is resolved, there is a another bug around importing word documents which contain images: CONFCLOUD-55244
      If you are still experiencing failures, please follow that bug.

      Summary

      If you try to upload a word document, it will try an empty error message.

      Environment

      Confluence 1000.1382.0
      bff19dcb59cd54384fe63cf427260c34045bd0da

      Steps to Reproduce

      1. Try to import a word document 

      Expected Results

      The word document should be imported

      Actual Results

      It's throwing an error:

      Browser console is throwing an error

      wiki/rest/internal/1.0/mediaApiSupport/uploadToken?_=1495182862735 Failed to load resource: the server responded with a status of 404 ()
      mediapicker.var.js:6355 token_fetch_fail: 
      Error
      at Object.exports.handleError (https://mediapicker.s3.amazonaws.com/3.1.0/mediapicker.var.js:6350:24)
      at https://mediapicker.s3.amazonaws.com/3.1.0/mediapicker.var.js:18946:36
      at Promise (<anonymous>)
      at F (https://mediapicker.s3.amazonaws.com/3.1.0/mediapicker.var.js:959:37)
      at UploadService._handleUploadError (https://mediapicker.s3.amazonaws.com/3.1.0/mediapicker.var.js:18926:21)
      at https://mediapicker.s3.amazonaws.com/3.1.0/mediapicker.var.js:18863:25
      at <anonymous>

       

      Attachments

        Issue Links

          Activity

            People

              anguyen2 An Nguyen
              jalor Janice Alor (Inactive)
              Votes:
              45 Vote for this issue
              Watchers:
              64 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: