Summary

Confluence backup is not progressing and there has been no status change in the Confluence UI for quite some time (30-60minutes). 

The UI is stuck at message "Getting Objects to Export" 

Steps to Reproduce

Create a new backup using the Backup Manager in Confluence

Expected Results

Backup starts, then completes successfully.

Actual Results

Confluence Backup is stuck and there is no progress update in the UI or the UI displays a message "Getting Objects to Export". 

Workaround 

There is a possibility that the Backup has been terminated and the Confluence UI is unable to fetch the latest status.

Contact support at support.atlassian.com with reference to this bug.