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  1. Confluence Cloud
  2. CONFCLOUD-53868

Unable to Import Word Document to Confluence

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      Summary

      Users are unable to import Word Documents to be used as Confluence Pages in their instance

      Environment

      • 5.9.0-OD-59-126

      Steps to Reproduce

      1. Create a page in Confluence or go to an existing page (you want to view the page, not edit it).
      2. Choose > Import Word Document
      3. Choose Browse and locate the Word document you want to import then choose Next.
        The import document options appear.
      4. Enter a title for the new page
      5. Choose where you want to import the file - used Import as a new page in the current space
      6. Choose how to handle title conflicts - used Rename imported pages if page name already exists
      7. Choose whether to create a single page or multiple pages based on the heading styles in the file (this option is only available if the file contains heading styles). - N/A as example document did not contain heading styles
      8. Click Import.
      • Other import options also generate the NPE when attempting the Word Doc Import
      • Both Word 91-2004 (.doc) and Word Document (.docx) file types generate the NPE

      Expected Results

      Page is imported successfully

      Actual Results

      NPE is generated and displayed on page:

      Cause
      java.lang.reflect.InvocationTargetException
          at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
      caused by: java.lang.NoSuchFieldError: pageManager
          at com.benryan.webwork.WordImportAction.resolveTitleConflicts(WordImportAction.java:637)
      

      Notes

      It appears if the Word Document is attached and the Office Word Macro is utilized, the document can be displayed

      Workaround

      None

        1. Bacon.docx
          134 kB
          Shawn C
        2. Captura de tela 2015-07-15 08.53.19.png
          160 kB
          Davi Germano
        3. Captura de tela 2015-07-21 10.20.08.png
          138 kB
          Davi Germano
        4. NPE.png
          169 kB
          Shawn C

              merickson Matthew Erickson
              scranford Shawn C
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                Created:
                Updated:
                Resolved: