Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-53622

Chart Macro is Not Displaying Correctly When Chart Data contains JIRA Issue Macro

      Summary

      When you enter chart data as a table in the body of the macro placeholder, and the table contains JIRA Issue Macro configured to return Total Issue Count. Page Preview is displaying the chart correctly but once the page is saved, the page is not correctly rendering the table values. It also affects Jira Issue Macro configured to return in Table. 

      Environment

      Confluence Cloud: 1000.107.0

      Steps to Reproduce

      1. Edit a page and add Chart Macro.
      2. Click the macro placeholder and choose Edit.
      3. Enter data in a table using JIRA Issue Macro configured to return Total Issues Count or Table
      4. Select Bar as Chart Type.
      5. Click Save to add the chart to the page.
      6. Click Preview to view the Chart.
      7. Click Save to save the page.

      Expected Results

      • The Chart should be displaying correctly after saving the page.

      Actual Results

      • The Chart would display correctly when you Preview the page but once the page is saved, the chart is not displayed according to the Jira Issue Values.

        1. After Saving the Page.png
          37 kB
          Janice Alor
        2. CONF-42701.png
          142 kB
          Charles Trostle
        3. image-2018-03-08-15-58-08-659.png
          73 kB
          Nurul Zaman
        4. image-2018-03-08-16-04-26-779.png
          44 kB
          Nurul Zaman
        5. image-2020-01-24-10-21-03-103.png
          36 kB
          ME
        6. Preview the Page.png
          46 kB
          Janice Alor

            [CONFCLOUD-53622] Chart Macro is Not Displaying Correctly When Chart Data contains JIRA Issue Macro

            Please follow https://jira.atlassian.com/browse/CONFCLOUD-67476 for updates to this issue.

            Sai Ramanathan added a comment - Please follow  https://jira.atlassian.com/browse/CONFCLOUD-67476  for updates to this issue.

            @Klaus Ihlberg : I have just tried the "new editing experience" few minutes ago. It seems not working too (same operating mode than Janice one). Chart is not displaying.

            Any update regarding this issue ?

            emmanuel.dolley added a comment - @Klaus Ihlberg : I have just tried the "new editing experience" few minutes ago. It seems not working too (same operating mode than Janice one). Chart is not displaying. Any update regarding this issue ?

            Lowering the priority of a bug, and refusing to fix it, when customers have been waiting for a fix for over two years ?  Not good.

            Simon Rakov added a comment - Lowering the priority of a bug, and refusing to fix it , when customers have been waiting for a fix for  over two years  ?  Not good.

            @klaus - could you please comment on the usage of the Chart macro with other macros like from Page Properties (reported above) and also tables from Salesforce & Confluence Cloud Connector (also reported above)? Thanks.

            Azwandi [ServiceRocket] added a comment - @klaus - could you please comment on the usage of the Chart macro with other macros like from Page Properties (reported above) and also tables from Salesforce & Confluence Cloud Connector (also reported above)? Thanks.

            Hello,

            we are currently updating our editor and viewing experience in Confluence Cloud, which we are rolling out to customers beginning early next year. 

            https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html

            That will also bring a updated Jira integration and we are planning on improving the overall experience between Jira and Confluence in the new editor. Because of this I'm lowering the priority to medium as we don't plan to fix this in the old editor.

            Klaus (Inactive) added a comment - Hello, we are currently updating our editor and viewing experience in Confluence Cloud, which we are rolling out to customers beginning early next year.  https://confluence.atlassian.com/confcloud/confluence-editing-improvements-945107733.html That will also bring a updated Jira integration and we are planning on improving the overall experience between Jira and Confluence in the new editor. Because of this I'm lowering the priority to medium as we don't plan to fix this in the old editor.

            This is also affecting our RHEL7 environment 20181109. Why is this still Open and unassigned? Can we get a status update on this please? This is a high priority issue here for us... and we are just discovering this has been a known issue. 

            jwcrawford added a comment - This is also affecting our RHEL7 environment 20181109. Why is this still Open and unassigned? Can we get a status update on this please? This is a high priority issue here for us... and we are just discovering this has been a known issue. 

             Salesforce & Confluence Cloud Connector is pretty much useless if this is not fixed. 

            Sai Charan Bellia added a comment -  Salesforce & Confluence Cloud Connector is pretty much useless if this is not fixed. 

            Same issue on server 6.9.0. Anyone know if there is a server version of this bug?

            Jack Parker added a comment - Same issue on server 6.9.0. Anyone know if there is a server version of this bug?

            Please fix asap this is very frustrating

            Jack Benzie added a comment - Please fix asap this is very frustrating

            Any news on this? It's been open for 6 months now.

            Mike Skubisz added a comment - Any news on this? It's been open for 6 months now.

              Unassigned Unassigned
              jalor Janice Alor (Inactive)
              Affected customers:
              68 This affects my team
              Watchers:
              57 Start watching this issue

                Created:
                Updated:
                Resolved: