Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-39744

Using emoji on a page disables inline commenting

XMLWordPrintable

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Atlassian Status as of 29 June, 2017

      Thanks for your patience (and your memes!) We ❤️ emoji too, assuming no 🐉 we'll get a fix out soon.

      Cheers,
      Phil Oye, Senior Product Manager

      Summary

      Using Emoji on a Confluence Page prevents Inline Commenting

      Environment

      • Confluence 1000.95 (Cloud)
      • Confluence 5.8.5 (Server)

      Steps to Reproduce

      1. Create a Page in Confluence which includes a Unicode-6 Emoji Character (📷 🏈)
      2. Attempt to Inline Comment

      Expected Results

      A comment is added inline to the Page

      Actual Results

      When attempting to save the Inline Comment, an error appears indicating "Unable to Save The Comment"

      Confluence logs show:

      2016-05-18 22:43:05,223 ERROR [http-bio-1996-exec-49] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: [com.ctc.wstx.exc.WstxLazyException] Illegal character entity: expansion character (code 0xd83c) not a valid XML character

      Notes

      Seems to only be affected by Unicode-6 Emoji
      Using ⚽️ (not listed in the link above) seems to work
      Emoji in the sidebar (not necessarily on the page itself) also seems to cause the error.

      Workaround

      Remove Emoji Characters from Page

        1. 2017-04-20_1818.png
          4 kB
          Ola
        2. a-fix-is-coming.png
          174 kB
          philoye
        3. angry-laura.gif
          990 kB
          Radek
        4. angry-laura.gif
          990 kB
          Radek
        5. giphy-8.gif
          871 kB
          Radek
        6. giphy-downsized.gif
          1.75 MB
          Maxime Verger-Del Bove
        7. image-2017-04-13-13-26-34-479.png
          978 kB
          radex
        8. image-2017-05-05-13-16-05-701.png
          3.15 MB
          radex
        9. image-2017-05-10-09-47-42-366.png
          1.16 MB
          radex
        10. image-2017-12-13-16-15-03-476.png
          57 kB
          Klaus
        11. image-2017-12-13-16-21-59-494.png
          57 kB
          Klaus
        12. jim.gif
          5.88 MB
          Kamil Koza
        13. needemoji.gif
          826 kB
          Hubert Tereszkiewicz
        14. noemoticon.gif
          354 kB
          Hubert Tereszkiewicz
        15. PastedGraphic-9.png
          29 kB
          Jennifer Nadolny
        16. still-waiting.png
          461 kB
          marcin
        17. waiting-hope.gif
          131 kB
          Jakub Niżniowski

              kihlberg Klaus (Inactive)
              f4297b99a83a Jennifer Nadolny
              Votes:
              37 Vote for this issue
              Watchers:
              52 Start watching this issue

                Created:
                Updated:
                Resolved: