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  1. Confluence Cloud
  2. CONFCLOUD-39744

Using emoji on a page disables inline commenting

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      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Atlassian Status as of 29 June, 2017

      Thanks for your patience (and your memes!) We ❤️ emoji too, assuming no 🐉 we'll get a fix out soon.

      Cheers,
      Phil Oye, Senior Product Manager

      Summary

      Using Emoji on a Confluence Page prevents Inline Commenting

      Environment

      • Confluence 1000.95 (Cloud)
      • Confluence 5.8.5 (Server)

      Steps to Reproduce

      1. Create a Page in Confluence which includes a Unicode-6 Emoji Character (📷 🏈)
      2. Attempt to Inline Comment

      Expected Results

      A comment is added inline to the Page

      Actual Results

      When attempting to save the Inline Comment, an error appears indicating "Unable to Save The Comment"

      Confluence logs show:

      2016-05-18 22:43:05,223 ERROR [http-bio-1996-exec-49] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: [com.ctc.wstx.exc.WstxLazyException] Illegal character entity: expansion character (code 0xd83c) not a valid XML character

      Notes

      Seems to only be affected by Unicode-6 Emoji
      Using ⚽️ (not listed in the link above) seems to work
      Emoji in the sidebar (not necessarily on the page itself) also seems to cause the error.

      Workaround

      Remove Emoji Characters from Page

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              kihlberg Klaus (Inactive)
              f4297b99a83a Jennifer Nadolny
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              52 Start watching this issue

                Created:
                Updated:
                Resolved: