Uploaded image for project: 'Confluence Cloud'
  1. Confluence Cloud
  2. CONFCLOUD-39744

Using emoji on a page disables inline commenting

    XMLWordPrintable

Details

    Description

      NOTE: This bug report is for Confluence Cloud. Using Confluence Server? See the corresponding bug report.

      Atlassian Status as of 29 June, 2017

      Thanks for your patience (and your memes!) We ❤️ emoji too, assuming no 🐉 we'll get a fix out soon.

      Cheers,
      Phil Oye, Senior Product Manager

      Summary

      Using Emoji on a Confluence Page prevents Inline Commenting

      Environment

      • Confluence 1000.95 (Cloud)
      • Confluence 5.8.5 (Server)

      Steps to Reproduce

      1. Create a Page in Confluence which includes a Unicode-6 Emoji Character (📷 🏈)
      2. Attempt to Inline Comment

      Expected Results

      A comment is added inline to the Page

      Actual Results

      When attempting to save the Inline Comment, an error appears indicating "Unable to Save The Comment"

      Confluence logs show:

      2016-05-18 22:43:05,223 ERROR [http-bio-1996-exec-49] [common.error.jersey.ThrowableExceptionMapper] toResponse Uncaught exception thrown by REST service: [com.ctc.wstx.exc.WstxLazyException] Illegal character entity: expansion character (code 0xd83c) not a valid XML character

      Notes

      Seems to only be affected by Unicode-6 Emoji
      Using ⚽️ (not listed in the link above) seems to work
      Emoji in the sidebar (not necessarily on the page itself) also seems to cause the error.

      Workaround

      Remove Emoji Characters from Page

      Attachments

        1. 2017-04-20_1818.png
          2017-04-20_1818.png
          4 kB
        2. a-fix-is-coming.png
          a-fix-is-coming.png
          174 kB
        3. angry-laura.gif
          angry-laura.gif
          990 kB
        4. angry-laura.gif
          angry-laura.gif
          990 kB
        5. giphy-8.gif
          giphy-8.gif
          871 kB
        6. giphy-downsized.gif
          giphy-downsized.gif
          1.75 MB
        7. image-2017-04-13-13-26-34-479.png
          image-2017-04-13-13-26-34-479.png
          978 kB
        8. image-2017-05-05-13-16-05-701.png
          image-2017-05-05-13-16-05-701.png
          3.15 MB
        9. image-2017-05-10-09-47-42-366.png
          image-2017-05-10-09-47-42-366.png
          1.16 MB
        10. image-2017-12-13-16-15-03-476.png
          image-2017-12-13-16-15-03-476.png
          57 kB
        11. image-2017-12-13-16-21-59-494.png
          image-2017-12-13-16-21-59-494.png
          57 kB
        12. jim.gif
          jim.gif
          5.88 MB
        13. needemoji.gif
          needemoji.gif
          826 kB
        14. noemoticon.gif
          noemoticon.gif
          354 kB
        15. PastedGraphic-9.png
          PastedGraphic-9.png
          29 kB
        16. still-waiting.png
          still-waiting.png
          461 kB
        17. waiting-hope.gif
          waiting-hope.gif
          131 kB

        Issue Links

          Activity

            People

              kihlberg Klaus (Inactive)
              f4297b99a83a Jennifer Nadolny
              Votes:
              37 Vote for this issue
              Watchers:
              52 Start watching this issue

              Dates

                Created:
                Updated:
                Resolved: